Services

Phone (815) 633-8300

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Services We Provide

Custom Computers

Training at Papa Chip's

Computer and Parts Deals

Business Support

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         Green Computing / Recycling


The computer industry requires a great deal of experience and we offer several computer-related services in order to differentiate ourselves from the competition. Installing new systems and servicing existing systems are a significant part of our business. We have two ways to serve your computer repair needs. The first is our in store service which is on a first come first serve basis. Our average turn around time on most computers is two to three days. Our second service is Papa Chips Tech 2 U where one of our trained technicians come to your home or business and fixes your computer. That service is usually same day or next day service.

The cost for our services are as follows:

In Store $45.00 per hour
On Site $65.00 per hour

Most problems can be solved in one to one in a half hours depending on the complexity of the problem.

The Services we offer:

Repair & Diagnosing: Hardware, Software, Virus, Mal-ware & failed upgrade attempts are just some of the issues we see on a daily basis. We can get your machine back on its feet and running better than ever. We can even help you get your applications, games & multimedia working better than ever by setting your system parameters for better performance.

Open Source Software Installation and Support: Need a cost effective File Server, Shared network printers or want to migrate to open software solutions. Learn to leverage the power of Open Source Technologies. If you haven't tried the freedom of Linux, Firefox & Open Office (to only name a few), we can help you find the way while removing the 3 to 5 year upgrade "tax" you have to pay with current vendors?

Custom Built Systems: High quality computers built to the specifications needed for your purpose. If you need a high performance machine for gaming, data storage, multimedia and more we can help. Quality components with a 3 year mfg warranty and solid software configuration that is optimized for what you need make our boxes second to none.

Computer Upgrades: Whether trying to get a few more years out of the old family computer, fix up a hand-me-down or trying to optimize your gaming rig we'll help you get the most bang for the buck.

Networking: From setting up a small home network to share Internet, files and printers to large WANs via VPN connections. We have the experience to get your computers "talking" like never before. Windows based active directory domains, LDAP based GNU/Linux or mixed mode workgroups we provide you with quick and professional support.

Data Recovery / Disaster Prevention: Do you have a solid backup system in place and have you tested your backups? Backups are not just for businesses. Home users have important data also. We can help you make sure your important data, photos, music and whatever else are saved in case the worse happens. And if you don't have a good backup, we can get back more than you might expect. When it gets to this point bring it in quick, the more you wait the less chance we have of helping you recover.

System Security: Is your wireless connection secure? How big is your "bubble"? Do you have a firewall and know what it will stop? We can help you with these items and more, after over 20 years of configuration we know what works... and what really doesn't!